FAQ: Shipping Methods

Q1: What shipping methods do you offer for small sample shipments?
A1: For small sample shipments (under 1kg), we typically use international logistics services such as YanWe Logistics. This service is ideal for sending small quantities of bamboo products, ensuring quick and efficient delivery. It’s especially useful for customers evaluating product quality before placing a larger order.

Q2: What shipping methods do you use for medium-weight shipments (around 20kg)?
A2: For shipments weighing around 20kg, we use international express courier services like FedEx, DHL, UPS, and Aramex. These services offer fast, reliable delivery with tracking options to ensure that your bamboo products arrive on time and in excellent condition. This method is best for medium-sized orders that require urgent delivery.

Q3: What shipping method do you use for heavy or bulk shipments (over 100kg or larger than 0.5CBM)?
A3: For larger shipments, typically over 100kg or more than 0.5 cubic meters (CBM), we prefer using sea freight. Sea freight is a cost-effective solution for bulk and large shipments of bamboo products. While it takes longer than air freight, it allows us to offer competitive pricing for large-scale orders.

Q4: Do you offer flexible shipping options for different shipment sizes?
A4: Yes, we provide a variety of shipping solutions to accommodate different weights and sizes of goods. Whether you are ordering a small sample or a large bulk shipment, we work with trusted logistics partners to offer the best options. This allows you to select the most suitable method based on your budget, urgency, and destination.

Q5: How do you ensure timely delivery of bamboo products to customers worldwide?
A5: By offering a range of shipping methods and working with reliable logistics partners, we ensure that our bamboo products reach customers worldwide efficiently, no matter the size of the order. We strive to meet your needs with cost-effective and timely shipping solutions.