FAQ: Documents Required for Custom Samples

Q1: What documents do I need to provide if I want to customize a logo?
A1: If you wish to customize a logo on the product, please provide a clear, high-resolution logo file. Accepted file formats include AI, EPS, PNG, or JPEG. This will ensure that your logo is printed or engraved accurately.

Q2: What if I need to create a custom mold for my product?
A2: If a custom mold is required for your product, please provide the 3D file of the product. We accept commonly used 3D file formats, such as STL, STEP, or IGES, to ensure accurate mold creation.

Q3: How do I provide files for custom packaging design?
A3: If you need a custom packaging box sample, please provide the design files in AI, PDF, or PSD format. Ensure that the design is in the correct dimensions and layout for packaging production.

Q4: What should I do if I don’t have these files?
A4: If you don’t have the required files, we can assist you in creating them or offer guidance. Please contact us with your specific requirements, and we’ll work together to find a solution.